Terms Of Service
1. General Terms
1.1. You must be 18 years or older to browse and purchase from our store. By using our website, you confirm that you meet the legal age requirement.
1.2. We reserve the right to refuse service to anyone for any reason at any time.
1.3. Our store sells adult products intended for personal use. You are responsible for ensuring compliance with local laws regarding the purchase and use of such products.
2. Pricing & Promotions
2.1. Online-Only Discounts: Some products are available at a discounted rate exclusively for online purchases. These discounts do not apply in-store unless explicitly stated.
2.2. In-Store Pricing: Prices in our physical store may differ from those displayed on our website. We do not price-match online discounts with in-store purchases.
2.3. Promotional Offers: Discount codes, promotions, and sales are subject to specific terms and may not be combined unless explicitly allowed. We reserve the right to modify or end any promotion at any time.
2.4 GST: All prices quoted include New Zealand GST.
3. Orders & Payments
3.1. Payment Methods: We accept major credit/debit cards, online payment methods, and other payment options as specified at checkout.
3.2. Order Processing: All online orders are processed within [X] business days. Delays may occur due to stock availability or shipping constraints.
3.3. Cancellation Policy: Orders cannot be canceled once they have been processed and shipped. If you need assistance, please contact our customer support team.
4. Shipping & Pickup
4.1. Shipping Locations: We currently ship within [New Zealand/Australia or specify locations]. International shipping is not available at this time.
4.2. Delivery Times: Estimated delivery times vary based on your location. We are not responsible for delays caused by postal or courier services.
4.3. In-Store Pickup: Customers who purchase online can choose the Click & Collect option for in-store pickup. You will be notified when your order is ready.
4.4. Discreet Packaging: All orders are shipped in plain, discreet packaging to protect customer privacy.
5. Returns & Exchanges
5.1. Due to hygiene reasons, we do not accept returns or exchanges on adult toys, lingerie, or intimate products unless they are defective upon arrival.
5.2. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue. We will assess the case and may offer a replacement or store credit.
5.3. Non-Returnable Items: Items such as lubricants, oils, and batteries are non-returnable once opened.
6. Privacy & Security
6.1. We respect your privacy and ensure that all transactions and personal information are handled securely.
6.2. Our website uses encryption and secure payment gateways to protect customer data.
6.3. We do not sell, rent, or share your information with third parties except as required by law.
6.4 Under no circumstances will we sell, rent or give your private information including name, address, email to third parties. We collect name and address information solely for the purpose of the delivery of goods.
7. Customer Conduct
7.1. Abusive language, harassment, or inappropriate behavior toward our staff (in-store or online) will not be tolerated.
7.2. We reserve the right to refuse service to individuals who violate these terms.
8. Changes to Terms
8.1. We may update these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on our website.
8.2. It is your responsibility to review these terms periodically to stay informed of any updates.
9. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:
Email: euphoriaadultinfo@gmail.com
By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms of Service.